I have a hotmail account that I've been using for years.  I correspond with a friend who uses an ardmore account and within the last few months, I have discovered that I don't receive all of her emails.  She has contacted ardmore for technical support, but they do not know why I don't receive all of the messages either.  My friend who is sending from ardmore occassionally gets failure notifications, but not always and her messages do not wind up in my junk box .. I am on her distribution list but I simply don't receive all of her messages.  This is a very frustrating problem and I would like it resolved.  Can anyone helpl me? 

Oh .. and I also wanted to add that other hotmailers are on the same distribution list and they only receive random messages also.  We do not always receive the same messages.

The problem seems totally random.  HELP.

TIA

It appears that the Ardmore domain is being affected by one of our anti-Spam or bulk message filters. Before I escalate your issue to the Windows Live Hotmail Sender Support Team, please post the complete domain ( e.g domain.com). You may also want to contact your domain admin and have them go to http://postmaster.live.com and review our policies and guidelines. If you also know the email address of the domain of your account, you can also send it to us

Hi and thank you for helping!!  Could you please explain what you mean by the domain name and how I find out who is my domain admin?  I can provide the email address of my friend, but is there a private place where I can share that with you?  Thank you again for your help!!

Kind regards,

Okay .. my friend sent me this, but I still have no idea how to find out my own domain information.   Does this help?

@ LaciesMom

Yes that’s correct. I’ve forwarded your issue to the Windows Live Hotmail Sender Support Team. They’ll get in touch with the administrator of ardmore.net to conduct thorough investigation. 

Thank you, Angelica!  I correspond with several friends on emails (a total of 8 of us on a single email) and we respond to each other several times a day.  Do you think the problem is coming from us sending too many emails to each other and the filters think that it's spam?  We've been corresponding this way for years, so I can't figure out why there would be failures all of the sudden.  I"m  hoping the Support Team can figure it out.

Will I receive an email from the Support Team as to the status of the situation, or do I have to keep coming back here to this post to find out?

Thanks again and kind regards.

Hi LaciesMom.  I can’t tell if sending too many messages caused this issue.  There’s a possibility that the domain is being affected by one of our anti-spam or bulk e-mail filters. 
 
You won’t get an e-mail from the Windows Live Hotmail Sender Support Team since they’ll contact the domain admin of ardmore.net directly.  The resolution of this depends if the admin of the said domain will cooperate and work with their team.