my email

{removed email address}

this account is cuurently block

I can not send email

why?

how tosolve it?

thanks

FOR THE PAST FOUR DAYS, EVERYTIME I EITHER ATTEMPT TO REPLY TO AN EMAIL AND CLICK SEND, OR SEND A "NEW" EMAIL, AND THEN CLICK THE SEND BUTTON, THE LOADING WORD COMES ON AND STAYS ON, FOR AN HOUR OR MORE, AND THE EMAIL IS STILL NOT SENT.  IN OTHER WORDS, THE SEND BUTTON IS NOT RESPONDING TO THE COMMAND. 

THE ONLY WAY I'VE BEEN ABLE TO SEND AN EMAIL OR REPLY TO AN EMAIL IS BY TYPING THE TEXT AND AFTER CLICKING SEND AND IT DOESN'T RESPOND, I THEN COPY IT AND PASTE IT TO A NEW EMAIL OR BY CLICKING ON REPLY AGAIN TO AN EMAIL I'VE RECEIVED.  THE LOADING WORD COMES ON WHEN I CLICK ON SEND, BUT IT DOES RESPOND AND SUCCESSFULLY SENDS THE EMAIL, 98% OF THE TIME.

IN OTHER WORDS, FOR FOUR STRAIGHT DAYS, I'VE HAD TO RE-DO, RE-TYPE EVERY OUTGOING EMAIL TWICE, SOMETIMES THRICE, BEFORE THE SEND BUTTON RESPONDS APPROPRIATELY.

THIS IS QUITE AGGRAVATING AND INEFFICIENT SERVICE.  CAN YOU PLEASE RESOLVE THIS PROBLEM ASAP???  PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

@ mostafa bidda 
 
Are you getting an error message when sending e-mails?  If so, please post the exact error message so I can properly investigate your issue.  
 
 
  
FYI: I’ve moved this thread to the Sending Limits forum. 

@ Penny Adelstein 
 
Please optimize your browser settings first to ensure that this isn’t contributing to this problem.  See the documentation for the browser that you’re using or get in touch with the support group of your browser for the steps on how to do so.  
 

how to optimize browser settings?

do you mean in HOTMAIL or my SEARCH ENGINE ?

My search engine is Mozilla Firefox; can you please give me specific instructions for how to do?

It is now more than 1 wk. since not being able to send out emails on the 1st attempt  (with no attachments).  I have to then copy the text of the email that would not respond to the SEND command, and close out of it, then open a new email, paste the old, and then click on SEND.  Most of the time, it works on the 2nd attempt, but this is a major pain in the a..!!!  This has happened consistently each day, every email for over 7 days now.  If I attempt to type anymore text on the 2nd email, beyond what I've pasted, it will not respond to the SEND command.  It's almost as if typing anything on the email automatically renders it incapable of being SENT. 

THIS IS TERRIBLE SERVICE FROM HOTMAIL AND I HAVE A G-MAIL ACCT., ALSO USING MOZILLA FIREFOX AS MY SEARCH ENGINE, AND DO NOT HAVE THIS PROBLEM THERE.

CAN YOU PLZ ESCALATE THIS MATTER TO HOTMAIL MGMT. ???

Penny Adelstein:

Yes, we're pertaining to Firefox. Unfortunately, since you're using a non-Microsoft browser, we don't have the steps needed to optimize it and clear your temporary Internet files. If you need assistance in doing this, I suggest that you contact the support team of Firefox.

Also, can you try using Internet Explorer and see if the problem persists?