Dear support team,

I have deleted a big chunk of emails from my account during the months of march, april, may. there were a few important messages that i need from that deletd chunk. The times were from march to may this year. would it be possible for you guys to retrieve the whole chunk and create a new folder in my account and restore all the items there, well as many as you can from that time period. I would really appreciate your help!!

J

Hi Jam80, 

When you delete a message, it goes to your "Deleted" folder.  The message stays in your "Deleted" folder for 5 days.  After 5 days the message is automatically deleted by the Hotmail system and is removed from our servers.  Definitely, the messages that you need to recover were already been deleted from our servers and can no longer be retrieved.