Dear folks,

I'm trying to send email messages to a large group of volunteers but now my account is blocked from sending. 

Can you please unblock my account?

{removed email address}

Thank you

Sharon

@Sharon

Please post the exact error message that you’ve encountered.

Here is the exact error mesage.

This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support.

@ Sharon-Peterson

I've reviewed your account and determined that it was blocked due to a Terms of Use violation.

While I'm not able to discuss the specific reason on why your account was blocked, here are some possible reasons:

• Unwanted e-mail or "Spam"
• Abusive or harassing e-mail
• Phishing or account fraud

Hi Eddie,

I'm a member of a non-profit group and this new email address may not be known to those people.  What do I need to do to unblock my account and what guidance can you provide to me in order to prevent it from being blocked again please?

Your response is inadeqaute.  I work for Microsoft and I wish to utilize our email service instead of opening up a gmail account.  Can you please help!!!!

Thank you,

Sharon

Sharon:

Since your account was blocked for violating the Terms of Use (TOU), we can't unblock it. As mentioned, we can't give the specific reason on why it was blocked.

You may want to review the TOU at http://privacy2.msn.com/tou/en-us/default.aspx .