@MSFT Brandon M:

MSFT Brandon M:

Langware - thanks for the additional info.  I'm not seeing this jump when auto-save kicks in, but I'm also going to do some additional testing based off the descriptions you posted.

Any results from your testing .... my screen still "jumps" when the message being composed is auto-saved.

@Brandon M:

Are you still actively investigating the "screen jumping" problem that occurs when a message is auto-saved? It's been several weeks since we've last heard from you on this issue .... and the problem still exists.

My screen also jumps every 3 minutes when I am typing a new e-mail because of the message 'draft being saved.'

I went through the whole options menu to see where I can disable this irritating 'saving-in-draft feature' which I never requested to be active in the first place.

Basically I experience the same thing as Mainecoon Cats & Langware and many others and I just want to give extra weight to what has already been said. I want to take this opportunity to compliment Langware for being able to thoroughly explain- and persist in this subject. Me, I have to brace myself to write without swearing. I am seriously annoyed. I keep wondering: why do Americans so often create features to automate things that they 'think' the costumer will appreciate, without placing an on/off button on it?

Aardappel

@Aardappel:

There is a script available that will allow you to redefine the default interval that Hotmail uses to automatically save messages to the Drafts folder. You can make the interval more than the current value of 3 minutes (use a large value to effectively disable the feature), or less than 3 minutes (use a small value to save more frequently).

The script requires the Firefox browser and the Firefox extension called Greasemonkey. Here are some links ...

See the following page for links to firefox and greasemonkey:
http://userscripts.org/about/installing

See the following page for the script:
http://userscripts.org/scripts/show/59313

On the above page, just click the Install button. After installing the script (into Greasefire), you will have to edit the script and insert the value you wish for the save interval (if you need help with that, post here). When editing the script, be sure to read all of the script's notes.

OK, a couple of things.  I downloaded Mozilla Firefox and Greasemonkey.  (I cannot even write you here if I am on firefox, btw. )   I need your help now because I do not know how to go to the place I need to go to set the time to 99 minutes to avoid the automatic save problem.  My mail even jumps when just reading a letter.   and my tool bars are blacked out one hotmail as well as google  - (but not when accessed thru firefox)

Also - I don't know what this means? "you will have to edit the script and insert the value you wish for the save interval. When editing the script, be sure to read all of the script's notes"  .

Thanks, Pattygirl

@pattygirl2:

I'm not sure I understand what you meant when you said: "I cannot even write you here if I am on firefox, btw." ... and when you said: "My mail even jumps when just reading a letter.   and my tool bars are blacked out one hotmail as well as google  - (but not when accessed thru firefox)". I'll try to help you, but you'll need to provide more details on what the problems are.

Regarding how to set the auto save interval to 99 in the script, here are some instructions for you ...

I am assuming that you are using the Firefox browser, and that you have Greasemonkey installed.

1. In Firefox's window, click the Tools menu item at the top of the window.
2. A drop-down menu should appear. Hover your mouse over the Greasemonkey menu item and another menu will pop out.
3. Click the Manage User Scripts item in that menu. A Manage User Scripts window should open.
4. In the Manage User Scripts window, left click the Hotmail Auto Save Interval entry in the window's left column (the entry should then be highlighted).
5. At the bottom of the window, verify that the Enabled box is checked (if it is not checked, click the box to cause it to be checked).
6. Click the Edit button at the bottom of the window. A window should open displaying the script (if
you first get a window that asks you to specify the program used to edit scripts, navigate to where
Notepad is located on your computer and select it .... Notepad is usually stored in the System32
folder which is in the Windows folder on your hard drive).
7. When the script opens, change the value in this line:
window.wrappedJSObject.ComposePage.autoSaveDraft.interval = 3;
... from 3 to whatever value (in minutes) you wish for the "save to drafts" interval. If you want to disable the "save to drafts" feature, set the interval to something like 60. Be sure to read all the notes at the bottom of the script.
8. Then, save the script file (click File, then Save) ... and then close the script window.
9. Click Close (bottom right) in the Manage User Scripts window.
10. Sign on to Hotmail, start composing a message. The first save interval will still be 3 minutes
(as described in the script's notes). All other intervals will be set to the value you placed into
the script.

If you have any other questions, just post here.

langware:

@Brandon M:

Are you still actively investigating the "screen jumping" problem that occurs when a message is auto-saved? It's been several weeks since we've last heard from you on this issue .... and the problem still exists

 

@Langware:

Brandon's still working on this.  He'll post back once he has an update.

Thanks!

@Windows Live Wilma T and MSFT Brandon M:

Windows Live Wilma T:

Brandon's still working on this.  He'll post back once he has an update.

It's been SIX WEEKS since I described the "jump" problem to Brandon M (see my post in this thread from October 1). The problem is easily reproducable. Yet the problem still persists. Why is it taking so long to fix this BUG???? Perhaps relocating the "Your message was saved in Drafts at HH:MM" notice to the bottom of the screen will help solve the problem.

It has also been several months since the Auto-Save feature was introduced, and we customers are still waiting for the necessary options to enable/disable this feature and to set the save interval. Customers have made it clear that these options are needed .... yet Microsoft refuses to provide them. These options are not difficult to develop .... what is taking so long?

Same problem and it gets worse:  If I keep typing, some of the letters/words do not type and I have to edit like crazy, then when I realize it has happened again and go to the drafts folder, it hasn't saved all of my message.  Is there a solution?

@Ellen Davis:

Microsoft did not provide the necessary options for the Auto-Save feature (such as an option to enable/disable the feature and an option to change the save interval ... which defaults to 3 minutes).

There is a script available that will allow you to redefine the default interval that Hotmail uses to automatically save messages to the Drafts folder. You can make the interval more than the current value of 3 minutes (use a large value to effectively disable the feature), or less than 3 minutes (use a small value to save more frequently).

Unfortunately, one cannot completely disable the Auto Save feature (Microsoft refuses to provide that option), and with the script, the first 3-minute save interval cannot be removed (see comments in the script for more information).

The script requires the Firefox browser and the Firefox extension called Greasemonkey. Here are some links ...

See the following page for links to firefox and greasemonkey:
http://userscripts.org/about/installing

See the following page for the script:
http://userscripts.org/scripts/show/59313

On the above page, just click the Install button. After installing the script (into Greasefire), you will have to edit the script and insert the value you wish for the save interval (if you need help with that, post here). When editing the script, be sure to read all of the script's notes.

So, you want me to replace the long text inside the string value box which had the word 'installer' in it, (and 'wordicon' bs) with simply C:/windows/system32/notepad.exe ?

What I found in the string value box (window) was this:

C:\WINDOWS\Installer\{91110409-6000-11D3-8CFE-0150048383C9}\wordicon.exe

Just to verify, you want me to REPLACE and/or delete and put in simply

C:\Windows\system32\notepad.exe

So, the word 'installer' is not needed? 

Just double-checking before I change this - since I promised "I would be carefull"

@pattygirl2:

Just to make sure we are talking about the same issue ....

You are trying to set the default script editor for greasemonkey .... is that correct?

You entered about:config into Firefox's address bar to open Firefox's configuration. Then you scrolled down to the greasemonkey.editor entry and you double clicked that entry. A text box opened. The text box had this in it:

C:\WINDOWS\Installer\{91110409-6000-11D3-8CFE-0150048383C9}\wordicon.exe

If all of that is correct, then you can replace the above with this:

C:\Windows\system32\notepad.exe

... and click OK.

Then, just to be complete, close and reopen Firefox and complete the instructions I previously posted for changing the auto save interval in the script.

Post here and let me know if you have any more problems.