As I type any new email message, I get a message that the email has "been saved to drafts" folder although I never intended that or wanted it.

Is this some kind of virus?  Further, sometimes the message is located in the drafts folder, and sometimes not.

It's doing the same thing with me!!

Like, it will say "Your message has been saved to Drafts at 8:14 PM." or some other random time.

Only, I haven't ever seen it in the drafts folder. And normally you don't see the time when you save the email into drafts!!

Post if you figure it out....

Guys, the message that you are getting is a feature introduced in the latest version of Hotmail. This helps prevent message loss especially when composing a long e-mail. More information about this can be found on this link:

http://windowslivehelp.com/solutions/supportmgr/archive/2009/08/28/Wave4-M1-Changes.aspx

arrrrrgh, I'm a lunkhead.....thanks so much for your answer.....!  Take care!

Hi,

I'm glad to see it is a new 'feature' and not a virus but I am finding this feature extremely irritating as sometimes it is saving about 5 times during 1 email! Then you have to go to draft, carefully click on the message, carefully click on compose this email and type in four more lines and it happens again - very frustrating. sometimes it just dissapears so now when it does it I have to select and right click copy so I still have it just in case.  Can we turn this feature off?  Or can we somehow make a request for it to not be auto or to be auto by choice 'cos if it keeps doing this, I am going to use another mail program.

"Auto save Drafts
Emails are now automatically saved to the drafts folder while a user is composing them. This is currently set to 3 minutes.
Please note that customers currently will not have an option to change the save interval or turn off this option."

PLEASE...... get this fixed - it is aggrevating, annoying, time consuming and totally unnecessary.   My time is valuable and wasting it to back-track to recover a new message being composed is NOT customer oriented which is counter-productive to you wanting customers to recommend Windows Live Hotmail to friends and family.   Thanks.

Mtn Bear - could you explain what you mean by "My time is valuable and wasting it to back-track to recover a new message being composed"? You shouldn't have to backtrack to recover the message - the message should just save to the drafts folder with a notification to you. You can continue writing directly where you are (or at least that's how it works on my test machines and how it was designed to work).

If there's a problem with the feature we deffinately want to follow up and get it fixed - the feature isn't intended to be in customer's way - it's just supposed to be in the backround and mostly unnoticable.

I've been having the same kind of problems with this feature since it's been implemented, posted 2 comments/questions about this and still it is not fixed. On this forum, you can see that a lot of customers have the same problem, this feature make writing new messages a very painful and frustrating experience so WHY DON'T YOU JUST ENABLE PEOPLE TO TURN IT OFF????? It's getting more and more frustrating, takes now 15 minutes to do what's used to be done in 5, you have to go back to the draft folders every 3 minutes just to be able to keep writing!!! Fix this!

@Isiscat88

As what Brandon said, you don’t have to go to the Drafts folder to continue composing the message. The notification that your message was saved to the Drafts folder is only a notice and does not affect your ability to continue composing the message. Just disregard the notice once it prompts and just continue composing.

I am not stupid and yes, it does affect my ability to continue composing. The reason why I have to go back every 3 minutes to the Drafts folder is because precisely I can't really continue composing after it's been saved. It becomes very difficult to type, takes a lot of time to respond and even sometimes it just freezes. You can't type anymore, do you understand? The only way I've found so far is to go to the Drafts folder, reopen the message and then restart from where it's been saved - until it's saved again, and I have to repeat the same operation.When you have to write long messages, it is truly frustrating. Sometimes, I also type it into Word and just paste it, but I shouldn't have to do this anyway! Several people have reported the same problem, what solution have you brought so far? And again, why not offer the ability to turn it off?

Hi Brandon - I'm back again with a new problem.  Having gotten used to the saving 'feature', which usually means having to go into the drafts folder to send, as I have sent a few emails just from the composing a new email and people have only got half the email, as it sent the draft, which hadn't saved the rest yet -

If you happen to be attaching pictures, and here's where mtn bears comment about wasting time comes in to play - it won't send the images unless you go into drafts, and re-attach the images again!

Could you check that one out please?

Lynda

@ Isiscat88

The feature shouldn’t cause any disruption since it just prompts you that the message has been saved. That is

the main reason why an option to turn it off is not available. Now, since you can’t continue composing your

e-mail after the message is saved, that of course shouldn’t happen. Have you tried optimizing your browser

settings? Follow the steps in this link in case you haven’t performed this yet:

https://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.

aspx

If the same issue still persists, please post back with the following information:

1. Your e-mail address.
2. The exact error that you are getting, if there’s any.
3. Confirm if the same issue occurs when using another computer.

@ Lynda

As I’ve mentioned, the auto save drafts feature does not cause any disruption. You should be able to continue

composing your e-mail when you are prompted that your message has been saved. Try optimizing your

browser settings if you continue to experience issues with composing your e-mail.

My email address is: {removed email address}

I've already tried to optimize my browser (reported twice this problem already), same issue remains. Same when using it from another computer.

My exact error/problem is that after the message has been served, positioning the cursor and the typing become increasingly more difficult (for instance, takes more than 10 seconds for the letter or word you have typed to actually appear) and then it almost completly freezes. I have then to go to the drafts folder, reopen the message and continue, until it's saved again, etc.

I am not sure how to make it any clearer to you - you all seem to not understand.

1. whilst writing an email, it is automatically saved.

2.I am able to continue to compose with out doing anything else until it saves again - no problem.

3. If I finish the email before it saves again and then press send - it will send the email OUT OF THE DRAFTS FOLDER - not the one I have been composing, so if autosave has not yet saved the last bit of my composed email, then the complete email DOES NOT GET SENT.

In regard to attachments -

All as above, but decide to put a couple of images on.  As you can only attach 1 at a time, it saves several times during attaching

When you press send - it tells you you have to go to drafts and re-attach the images.

Then you have to go into drafts folder - click on continue to compose this email and re-attach from inside the DRAFTS FOLDER.

Then press send - and it goes.  This function SHOULD BE MADE OPTIONAL - it is fairly obvious everyone is having problems with it some people are not able to clearly say what  is  there problem, but I read them all and they are all having the same problem - YOU GUYS FIXED WHAT WAS NOT BROKEN - AND NOW IT IS! - bite the bullet and get rid of it - it is driving everyone mad.

@ Isiscat88 and medusa06

I’ve simulated both of your issues and I wasn’t able to reproduce it on my end. Please verify if the same issue occurs when using a different computer with different Internet connection. The product team has been informed about the feedback on the auto-saved drafts feature. Option to turn it off might be available in the future release of Hotmail.